“Dear Jennifer and Heather,
I wanted to write to you both to let you know that two of your colleagues helped me out tremendously this week. I was able to make an appointment last minute at Advent Health Orlando for a Covid 19 vaccine and I came to the office right away to ask for a letter recommending that I get the vaccine because I am under 65 years of age. Tanisha got it done for me with a smile and made sure I had everything I needed. The next morning the FL Dept. of Health put out a new form that people under 65 needed to have filled out to get the vaccine. So, on the same day as my appt I had to come back in to the office and ask for more help. This time Carmen went above and beyond to make sure I had everything I needed and I got to my appointment just in time.
I see Dr. Ranadive at the practice and I think he is wonderful. However, I believe if the entire team isn’t great then it doesn’t matter how good the providers are, as most patients wouldn’t return. I hope you’ll recognize both Tanisha and Carmen for their outstanding support to patients.
From providers to all support staff I find this to be an exceptional practice. Please forward my comments to Dr. Ranadive as well.
– Mike B.