Privacy Policy

At Orlando Heart & Vascular Institute, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website, including online appointment scheduling, forms, and communication tools.

1. Information We Collect

We may collect the following types of information when you visit our site or interact with us:

a. Personal Information

• Name, email address, phone number
• Date of birth, health information (if submitted through forms)
• Insurance or billing details (when applicable)

b. Non-Personal Information

• IP address, browser type, and pages visited
• Device type, location (if enabled), and session data
• Cookies and usage tracking technologies

2. How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Respond to inquiries and requests
• Improve website performance and user experience
• Provide health-related updates, if consented
• Ensure secure communication between patients and providers

We do not sell your personal information to any third parties.

3. Sharing Your Information

Your information may be shared with:

• Our internal care team to support your care
• Third-party service providers who help manage appointments, website hosting, or communications
• Legal authorities, only when required by law or to prevent harm

All vendors and partners are contractually obligated to safeguard your data.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL encryption for all data transmissions
• Secure storage of electronic health records
• Access controls and staff training for privacy best practices

However, no method of transmission over the Internet is 100% secure.

5. HIPAA Compliance

As a healthcare provider, we follow the Health Insurance Portability and Accountability Act (HIPAA) guidelines for handling protected health information (PHI). Any health-related information collected or shared via our website or patient portal is handled with the highest level of confidentiality.

6. Cookies and Analytics

We use cookies and third-party tools (such as Google Analytics) to:

• Track website performance and usage trends
• Enhance navigation and experience
• Analyze visitor demographics (non-personalized)

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites (e.g., labs, portals, payment processors). We are not responsible for the privacy practices or content on these sites. We encourage you to review their privacy policies.

8. Your Rights & Choices

You may:

• Request access to or correction of your information
• Withdraw consent for communication at any time
• Opt out of email or SMS communications (where applicable)

To exercise your rights, please contact us at:

📧 info@orlandoheartvascular.com
📞 (407) 767-8554

9. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the revised effective date.